Use code DOCOS10 for 10% off your first order Shop Now

Free Shipping on All Orders Shop Now

30-DAY RETURNS | ETL CERTIFIED | 24/7 SUPPORT

Green Shipping Protection

What is green transportation?
Green transportation includes logistics insurance and distribution guarantee.

What is logistics insurance?
Logistics insurance is a form of insurance designed to provide compensation for loss, damage or loss that occurs during transportation and logistics. This type of insurance is typically used to cover the risks and contingencies that goods may encounter at various stages along the entire supply chain, from supplier to end customer. Logistics insurance can help reduce your financial risk and ensure your goods are properly protected during transportation.

The number of development in the transportation sector has eased and increased the movement of goods from one place to another. But as transportation activities helped various businesses to grow and flourish, similarly, the goods contain several risks associated with them while transiting. This is where our goods in transit insurance policy will come in handy!

From offering the exact protection to covering up the losses against the thievery or any damages to the products while being transported— nothing gets missed out from our list. So, what are you waiting for? Get good insurance right away to keep your contents totally safe and stay stress-free during transportation.

  • Display banner on shopping page

letting your customers know they can make eco-friendly purchases on your site and that their orders are guaranteed to arrive safely at home.

  • Shoppers opt-in at checkout

Shoppers can 1-click add Green Shipping Protection at checkout, for a small fee added to their order total. Orders protected. Carbon footprint neutralized.

  • Orders are protected with 1-click resolution

If protected orders are lost or damaged, consumers can easily request a new shipment or refund in our Resolution Center. Refunds and reorders are 100% paid for by Seel.

OUR GOODS IN TRANSIT INSURANCE INCLUDES

  • Theft of goods
  • Loss or damage of goods
  • Any accidents while transiting

THIS PROTECTS THE INSURED AGAINST

  • Damages of goods resulting from any accidents, like fire, water damage, infestation, bad weather conditions, vandalism, etc
  • Lost of the products while in transit
  • Any kind of damage from something being dropped during the loading, unloading, or off the moving vehicle.

What is delivery guarantee?

Delivery guarantee is a commitment or service provided by us (retailers) and the logistics companies we cooperate with to ensure that goods are accurately delivered to customers according to certain standards and schedules. It is a service guarantee dedicated to improving the reliability and quality of logistics and delivery processes.

On-time delivery: Delivery guarantees typically include a promise to deliver goods on an agreed-upon delivery date or time. This means customers can expect their goods to be delivered within the agreed timeframe without experiencing delays.

Delivery status tracking: Delivery assurance often includes the ability to provide real-time tracking of shipment status. This allows customers to view the location and delivery progress of their goods at any time.

Safe Delivery: Delivery coverage includes the responsibility to ensure that goods remain intact during delivery. If goods are damaged or lost in transit, the carrier is usually responsible for compensating the customer.

As mentioned above, if your package is damaged in transit, please contact us or file a claim directly through Seel Buyer Protection (click here to view the claims process)

We always strive to provide you with a high quality service,  Customer satisfaction is our greatest affirmation. 

Bespoke Lighting Programme
Vol. 01 · The Custom Issue
2026

If we don't make it yet,
we'll make it for you.

From a single residential pendant to a hundred-fixture hospitality install — our in-house design team builds custom lighting on spec. Free 3D render. No deposit. We start when you say so.

Custom lighting project
Custom lighting detail
— A note on
what we mean
by "custom"
Most brands call it "customisation" when you pick between three sizes and two finishes. We don't. Real custom means dimensions you specify, finishes we match to a Pantone, and pieces we engineer from scratch when nothing in our catalogue fits the room.
The Process

Four steps,
handled by people.

From first email to final delivery, the same designer stays on your project. No ticket queue, no handoffs to strangers.

01
Day Zero

Send the brief.

A photo, a sketch, a floor plan, or a sentence. Whatever you have. Email, form, or WhatsApp — all read by a real person.

02
Within 24 Hours

Free 3D render.

Photorealistic 3D MAX rendering of your fixture, placed in your actual space, at the dimensions you specified. No deposit.

03
A Few Rounds

Refine until right.

Change scale, finish, drop, layout — as many revisions as you need. Every round free, every render within 24 hours of feedback.

04
4 – 6 Weeks

Built & shipped.

Our Jiangmen factory builds your fixture from scratch. Trial-assembled and photographed before shipping from Maryland.

What We Can Change

If it bends, casts, or carries light — we can modify it.

The list below covers most requests. Yours isn't on it? Ask — we've engineered stranger things.

  • 01
    Dimensions & Scale
    Diameter, height, drop length, cord length, canopy size, arm reach. Anything with a number on the spec sheet, you can change.
    Most Common
  • 02
    Finishes & Materials
    Custom brass tones matched to a Pantone or RAL. Bespoke alabaster, marble, travertine, rice paper, silk. Send us a sample, we'll match it.
    Sample Service
  • 03
    Layout & Arrangement
    Lamp count, cluster patterns, asymmetric drops, multi-tier compositions. We design to the room, not the catalogue.
    Designer Favourite
  • 04
    Light Performance
    LED colour temperature (2200K – 4000K), TRIAC / 0-10V / DALI dimming, beam angle, lumen output. Photometric files supplied.
    Spec-Ready
  • 05
    Voltage & Compliance
    110V US / 220V EU with ETL, CSA, CE, SAA certification on every custom fixture. Compliant for the country you specify.
    Globally Certified
  • 06
    From Zero, Original
    Doesn't exist in our catalogue at all? Our makers prototype original fixtures from concept drawings — minimum quantity often one.
    Bespoke
Where Custom Lives

Built for the rooms that don't fit a template.

Six categories of space where stock fixtures fall short — and where our makers spend most of their time.

Residential
— 01
Residential
Living · Dining · Entry
Hospitality
— 02
Hospitality
Hotels · Restaurants · Bars
Retail
— 03
Retail & Commercial
Showrooms · Boutiques · Offices
Multi-family
— 04
Multi-Family
Condos · STR Units · Build-To-Rent
Public
— 05
Public & Cultural
Lobbies · Galleries · Theatres
Wellness
— 06
Wellness
Spas · Clinics · Studios
Scroll To Explore
Selected Custom Projects

Three briefs we've taken on recently.

Different scales, different rooms — same process. Each rendered in 24 hours, refined over a few rounds, shipped within six weeks.

6m cascade chandelier
A boutique hotel lobby · 2025
Hospitality
01

A 6-meter cascade for a boutique hotel lobby.

The client wanted a single sculptural piece to anchor a double-height lobby in a renovated 19th-century building. Six rounds of 3D renders, two finish samples couriered to the architect, and a final fixture composed of 84 hand-blown glass elements at staggered heights.

Engineered with a hidden steel frame supporting the visible cascade — invisible from below, structurally sound for the next century.

Drop 6 meters
Elements 84 pieces
Material Hand-blown glass
Finish Brushed brass
4m linear suspension
A reclaimed-oak dining room · 2025
Residential
02

A linear suspension for a 4m dining table.

Standard linear pendants top out at 1.8 meters. The client's reclaimed-oak dining table was four meters long. Our makers extended the fixture's internal frame, added two additional lamp modules, and matched the brass finish to a sample of the client's existing cabinet pulls.

Delivered in five weeks, including a trial assembly photographed and approved by the homeowner before shipping.

Length 4 meters
Modules 12 lamps
Finish Custom brass match
Dimming TRIAC
Custom brass dish pendants over restaurant bar
A neighborhood bistro · 2025
Hospitality · F&B
03

Aged-brass dish pendants for a twelve-meter bistro bar.

A chef-owner opening a wine-forward neighborhood bistro wanted the bar lit like a 1920s Parisian zinc — low, warm, and a little theatrical. Stock dish pendants felt too polished. Our makers hand-spun shallow brass shades, aged the finish to a soft patinated gold, and paired each with an exposed squirrel-cage Edison filament tuned to 2200K.

Nine pendants hung in a straight rhythm down the twelve-meter run, dropped low enough to graze eye level when standing — close to the marble, close to the conversation, exactly the mood the chef sketched on a napkin.

Pendants 9 across 12m
Shade Hand-spun brass
Finish Aged patina gold
Lamp Edison · 2200K
We needed a fixture that didn't exist yet for our client's main staircase. Docos sent the first render in eighteen hours, the final piece arrived ahead of schedule, and it landed exactly the way we drew it. They are now the first call.
Interior Designer · Custom Stairwell Pendant · Verified Project, 2025
Talk to Docos
Still Have Questions?

We're Here to Help

Our team is available every day of the week. Reach out through any of the options below and we'll get back to you as quickly as possible.

Send Message

Open daily · 9 AM – 9 PM EST · Replies within 1 business day

Or just write to us — sometimes email is easier than a form.

Either way, you'll hear from a designer (not a bot) by tomorrow morning. Subject line "Custom brief" gets fastest routing.