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From a single residential pendant to a hundred-fixture hospitality install — our in-house design team builds custom lighting on spec. Free 3D render. No deposit. We start when you say so.
From first email to final delivery, the same designer stays on your project. No ticket queue, no handoffs to strangers.
A photo, a sketch, a floor plan, or a sentence. Whatever you have. Email, form, or WhatsApp — all read by a real person.
Photorealistic 3D MAX rendering of your fixture, placed in your actual space, at the dimensions you specified. No deposit.
Change scale, finish, drop, layout — as many revisions as you need. Every round free, every render within 24 hours of feedback.
Our Jiangmen factory builds your fixture from scratch. Trial-assembled and photographed before shipping from Maryland.
The list below covers most requests. Yours isn't on it? Ask — we've engineered stranger things.
Six categories of space where stock fixtures fall short — and where our makers spend most of their time.
Different scales, different rooms — same process. Each rendered in 24 hours, refined over a few rounds, shipped within six weeks.
The client wanted a single sculptural piece to anchor a double-height lobby in a renovated 19th-century building. Six rounds of 3D renders, two finish samples couriered to the architect, and a final fixture composed of 84 hand-blown glass elements at staggered heights.
Engineered with a hidden steel frame supporting the visible cascade — invisible from below, structurally sound for the next century.
Standard linear pendants top out at 1.8 meters. The client's reclaimed-oak dining table was four meters long. Our makers extended the fixture's internal frame, added two additional lamp modules, and matched the brass finish to a sample of the client's existing cabinet pulls.
Delivered in five weeks, including a trial assembly photographed and approved by the homeowner before shipping.
A chef-owner opening a wine-forward neighborhood bistro wanted the bar lit like a 1920s Parisian zinc — low, warm, and a little theatrical. Stock dish pendants felt too polished. Our makers hand-spun shallow brass shades, aged the finish to a soft patinated gold, and paired each with an exposed squirrel-cage Edison filament tuned to 2200K.
Nine pendants hung in a straight rhythm down the twelve-meter run, dropped low enough to graze eye level when standing — close to the marble, close to the conversation, exactly the mood the chef sketched on a napkin.
Our team is available every day of the week. Reach out through any of the options below and we'll get back to you as quickly as possible.
Open daily · 9 AM – 9 PM EST · Replies within 1 business day
Either way, you'll hear from a designer (not a bot) by tomorrow morning. Subject line "Custom brief" gets fastest routing.