Lighting is a long-term decision. Before it lives in your home or project, you deserve to know exactly who you are buying from. Everything below — entity name, registered address, certifications, customer record — is verifiable through public sources.
Engineered for Real Spaces
Docos is operated by Docos Lighting LLC, a legitimate entity registered in the United States. Our company filings, domain registration, and physical address are public, traceable records — not marketing claims.
Every Docos fixture is ETL-certified for U.S. and Canadian electrical safety, crafted by lighting professionals who specify, source, and inspect each piece. The materials we work with — travertine, brass, hand-blown glass, oak — are listed openly on every product page.
Lead times, returns, warranty terms, and shipping origin are stated up front — on product pages, at checkout, and in writing. No fine print designed to hide. If you ever feel a policy is unclear, that's our failure, and we want to hear about it.
Docos is a U.S.-registered lighting brand serving homeowners, interior designers, and hospitality teams worldwide. From our headquarters in Maryland to the workshops that machine our brass and blow our glass, every step of our supply chain answers to one question: would we install this in our own home?
We are not a marketplace. Every fixture sold under the Docos name is a piece we have designed or curated, manufactured to our specification, and stand behind with a written warranty. That focus is what allows us to offer architectural-quality lighting at fair prices — and to answer the phone when something goes wrong.
"Buying lighting online should not feel like a leap of faith. We believe a clear paper trail is the most basic form of respect we owe a customer."
If you ever want to confirm who you are doing business with, here is everything you would need.
A fixture lives inside the architecture of your home. The components our customers cannot see are governed by the same standards as the surfaces they can.
Hardwired fixtures are built to U.S. and Canadian electrical safety standards, with labeled drivers and grounded internals.
Selected models carry CE and FCC marks for export markets, with paperwork available on request for trade and hospitality buyers.
Where integrated, our LED modules are rated for 30,000–50,000 hours of life and held to consistent color temperature batch to batch.
Solid brass, hand-blown glass, alabaster, travertine, and powder-coated metal. We list every material on the product page — no surprises.
All review figures below are pulled from independent third-party platforms — they are not testimonials we wrote about ourselves.
Trust is not what we claim — it is what happens after a parcel leaves our warehouse.
Unused items in original packaging may be returned within thirty days of delivery. Custom and made-to-order pieces are excluded — we flag those clearly on the product page.
If a fixture arrives damaged, send us photos within 48 hours of delivery and we will dispatch a replacement, ship the missing parts, or issue a full refund — your choice.
Every Docos fixture carries a written warranty covering defects in materials and workmanship. Email info@docos.us with your order number to start a claim.
Yes. Docos is operated by Docos Lighting LLC, a limited liability company registered in the United States. The legal entity name, registered mailing address, and U.S. toll-free customer line are listed in the registration card above and may be confirmed through public business records.
It depends on the model. Pieces held in our U.S. fulfillment center ship within 1–3 business days. Made-to-order or low-stock items ship directly from our manufacturing partners overseas — these have a longer lead time and we state it clearly on the product page and at checkout. We do not bury origin information.
You can confirm any of these for Docos in under five minutes: WHOIS the domain (docos.us has been continuously held under our ownership), search public LLC filings under "Docos Lighting LLC," check independent third-party reviews on platforms like Judge.me and Trustpilot, and compare the address and phone number listed on this page against the contact information you see at checkout. They will match.
Architectural-quality lighting at our price point is only possible because we manufacture to order for a portion of our catalog instead of holding marked-up retail inventory. Hand-blown glass, machined brass, and stone shades cannot be flat-packed and dropshipped; they are made for your order, then sea-freighted in protective crating. We tell you the timeline before you pay — and we ship faster whenever we can.
Call our U.S. customer line at +1 800-716-3167, Monday through Friday, 9am–6pm Eastern Time. Outside those hours, email info@docos.us at any time — a human reads every message. Designers and trade clients are welcome to request a dedicated point of contact for project work.
Through conversation, in good faith. The fastest path to a resolution is always email to info@docos.us with your order number — most issues are settled within one or two replies. For matters that escalate beyond customer service, we honor formal complaints filed through the Better Business Bureau and respond on the public record.
Whether you are sourcing for a single room or specifying for a 200-key hotel, the people answering your message are the same team designing the catalog. No call center, no templates.
© Docos Lighting LLC. All trade and product names referenced on this site belong to their respective owners. The legal information disclosed on this page is provided for transparency and may be confirmed through public records. For copyright matters and formal legal notices, please refer to our DMCA Policy or write to the legal-notice address listed above. Last reviewed: 2026.
